Get in touch

Email us directly. Every message is read by a human (the one who made the game).

We typically reply within 1–2 business days. Please include your device model and your iOS or Android version if you're reporting a bug.

Frequently Asked Questions

Is the Android version the same as the iPhone version?

The game itself is identical — same birds, same three modes, same power-ups. The difference is monetization: the App Store version is ad-supported with an optional Remove Ads purchase, while the Google Play version has no ads and no in-app purchases at all. The two FAQs below about purchases and ads apply to the iPhone and iPad version only.

How do I restore my "Remove Ads" purchase on a new device? (App Store)

Open Dropping Birds, tap Settings from the main menu, scroll to the Purchases section, and tap Restore Purchases. Make sure you're signed into the same Apple ID you used for the original purchase. Apple will sync the entitlement and ads will turn off again.

If restore doesn't work, please email us with your purchase date and Apple receipt, and we'll help sort it out.

There is no equivalent on Android, because the Google Play version has nothing to purchase.

How do I request a refund? (App Store)

All payments are processed by Apple, so refunds also go through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Dropping Birds purchase, and follow Apple's refund flow. We don't directly handle billing and can't process refunds on Apple's behalf.

What ads should I expect?

On Google Play: none. The Android version has no ads of any kind.

On the App Store, there are two kinds. New players get a 30-day ad-free trial; after that, a short full-screen ad may appear on the game-over screen between runs — frequency-capped, so not after every run, and never in the middle of a run. Separately, opt-in rewarded ads are short videos you choose to watch in exchange for a reward, like refilling a power-up charge or continuing a finished run; those are always your choice. The one-time Remove Ads purchase turns off the between-run ads permanently.

How do the difficulty modes differ?

Easy is the classic Suika experience: two birds of the same species merge. Expressions are cosmetic.

Medium requires matching both species and expression — happy with happy, normal with normal, angry with angry. Same-species birds with different expressions will bump and refuse to merge, so you have to keep expression groups spatially sorted in the bowl.

Hard adds expression drift: birds spawn with an expression that decays over time (happy → normal → angry). You have to merge a pair before their expressions drift out of match. The board becomes a live clock.

What do the broom and undo power-ups do?

Broom sweeps the lower-tier birds (chick and blue jay) off the board when the pile gets clogged with unmergeable smalls. It's a panic button for a board that's running out of room.

Undo rewinds your last drop, restoring everything that happened since — including any cascades that drop triggered. Useful when a bird lands somewhere you didn't intend.

Both are capped per run (currently 2 broom, 3 undo). On the App Store version you can refill them by watching an opt-in rewarded ad.

The game is crashing or behaving strangely. What do I do?

First, try the usual suspects: make sure your phone's operating system and Dropping Birds are both up to date, restart the app, and if needed restart your device. About 80% of weird behavior gets fixed by an update.

If it persists, please email us with:

I lost my high score / progress!

Dropping Birds stores your best score locally on your device. If you deleted and reinstalled the app, the score may not survive, and scores don't transfer between an iPhone and an Android phone. We're considering optional cloud sync for high scores in a future update. In the meantime, sorry — and consider it a challenge to beat it again!

I have a feature idea or feedback.

We'd love to hear it. Email us at techartists.support@gmail.com. As a small operation, not every idea will make it into the game, but every email is read and considered.

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